Security Services
Anti-Spam, Anti-Virus Support
- Support for anti-spam software, hardware, and maintenance of white lists and blacklists.
- Support for anti-virus software, client installation, and troubleshooting.
Content Filtering Service
- Provide CIPA compliant Content filtering via Lightspeed appliance to our clients.
- Set up policies to support the filtering needs of our client based on content type to be allowed and subnets to be filtered.
Firewall
- Provide firewall services to ACOE and supported districts.
- Defend against attacks from the Internet.
Virtual Private Networks
- Provides the infrastructure for VPN access to ACOE applications and files using a SSL VPN.
- Provides administrative support to users of the VPN and maintains the appliance that provides the access.
Client Services
Jeremy Howell
Client Services Manager
(510) 670-3756
Fax: (510) 670-3768
jhowell@acoe.org
Contact Service Desk
510-670-7777
fax 510-670-7654
serviceit@acoe.org

Gary Rose
Director, Data Processing
(510) 670-4285
fax 510-670-3285
garyr@acoe.org
Fax Processing Requests to:
(510) 670-7654
Fax User Setup Forms
and Cancelled Warrants to:
(510) 670-7654

